Return and Exchange policy

1. Timeframe: Exchange requests must be raised within 10 days of receiving the order. Request here.

2. Restrictions: Once an order is exchanged, customers cannot request another exchange. If a customer still wishes to return the exchanged item, only a credit note will be issued.

3. Payment: The difference in amount must be paid when creating the exchange request. Cash on delivery is not available for these orders.

4. Delivery: Exchange/replacement items will be delivered to the same address as the original order.

5. Product Exchange:

• If exchanging for the same or a different size, a replacement will be provided at no cost.
• If exchanging for an item of higher value, the difference must be paid; if the item is of lower value, the difference will be refunded in the form of a credit note.
• Items cannot be exchanged for multiple products; only a single item can be selected for exchange.